Refund Policy

Refund Policy

At SuperStreams, we strive to provide a seamless streaming experience to all our users. To ensure clarity and transparency, we have established the following refund policy:

1. Free Trial Before Purchase
We encourage all users to take advantage of our 24-hour free trial to test the service before making a purchase. This trial allows you to evaluate the platform’s compatibility, content quality, and features.

2. No Refund Policy
Once a subscription is purchased and activated, it is non-refundable. Due to the nature of digital services, we cannot process refunds for:

  • Monthly or yearly subscriptions.
  • Incomplete use of the subscription period.
  • Customer dissatisfaction after purchase.

We recommend utilizing the free trial to ensure the service meets your expectations.

3. Exceptions
Refunds will only be issued in the following rare circumstances:

  • If the service cannot be delivered due to technical reasons on our end and our team cannot resolve the issue.
  • If payment is mistakenly charged twice for the same subscription.

For these exceptions, please contact us immediately at [email protected] with proof of payment and your account details.

4. Cancellations
You may cancel your subscription at any time. However, no refunds will be issued for unused subscription periods.

5. Payment Disputes
If a payment dispute is initiated with your bank or payment provider without first contacting us for assistance, your account may be temporarily suspended during the resolution process.

6. Contact Us for Assistance
If you have questions about our refund policy or require clarification, please reach out to us: